Privacy Policy
August 25, 2025
The Walk-In Counselling Clinic (“TWICC,” “we,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We may collect limited personal information when you:
- Contact us through email or forms
- Subscribe to updates or resources
- Access our services online
The information collected may include your name, email address, phone number, or other details you provide.
How We Use Your Information
We use the information you provide to:
- Respond to inquiries or requests
- Provide information about our services
- Improve the quality of our website and services
- Ensure the security of our systems
We do not sell or rent your personal information to third parties.
Cookies and Website Data
Our website may use cookies or similar technologies to improve functionality and user experience. You can disable cookies in your browser settings, but some parts of the site may not function properly.
Third-Party Services
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage system is completely secure.
Your Choices
You may contact us at any time to request updates or corrections to your personal information, or to ask us to delete it from our records, subject to legal and service obligations.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
The Walk-In Counselling Clinic
301-2255 Carling Ave.
Ottawa, ON
K2B 7Z5
Email: TWICC.admin@jfsottawa.com
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.