What We Offer

Support for Life’s Challenges
Free Counselling Services
No Appointment Necessary
Trained Professional Counsellors

No referral is required for the Walk-In Counselling Clinic. You will be assisted, with no appointment, on a first-come, first-serve basis during our Walk-In Counselling Clinic hours. The Walk-In Counselling Clinic is open to Ontario residents within the greater Champlain region.

The Walk-in Counselling Clinic offers counselling services in English, French, Arabic, Somali, Cantonese and Mandarin at a variety of different locations. Clinic hours are available at different locations each day of the week, including evenings and weekends.

For more information or to inquire about Clinic hours and language availability, please contact The Walk-in Counselling Clinic locations below.

Who This Service Is For

The Walk-In Counselling Clinic provides immediate counselling services to individuals, couples, and families. The walk-in sessions are free to all members of the community, with no restrictions based on age or location/address and no need for an appointment.

Focusing on your strengths, we offer professional counselling services to assist with a wide variety of issues that may include, but are not limited to:

Relationship Issues
Mental Health Concerns
Alcohol and Drug Use
Personal or Job-Related Stress
Anger Management
Family Conflict / Transitions
Separation and Loss
Gender Identity and Gender Expression
Intimate Partner Violence or Domestic Violence
Sexual Abuse
Adjusting to Life in Canada
Other Life Challenges/ Concerns

What to Expect

The Walk-In Counselling Clinic offers confidential, single-session counselling services on a first come, first served basis. When clients arrive at one of our clinic locations, we aim to have them seen as quickly as possible.

Counselling sessions are approximately 1.5 hours in length. Though clients are sometimes referred to other services, in many cases a single concentrated visit is all that is required.

The focus of the session is determined by each client’s unique needs. Whether coping with a stressful situation, enquiring about services, or looking for an understanding and non-judgmental ear, our counsellors are trained to help clients address what is most important to them.

Our experienced counsellors help clients identify issues, recognize and build on their own strengths and abilities, and where appropriate help them develop strategies to address their concerns.



North Renfrew Family Services

109 Banting Drive
In the Medical Building next to Deep River and District Hospital
109 Banting Drive, Deep River, ON
(613) 584-3358

Mondays: 9:30 am - 1:30 pm

Wednesdays: 9:30 am - 1:30 pm(Last walk-in session is at 12:00 pm)

Services available in:

Somerset West Community Health Centre

55 Eccles Street
55 rue Eccles, Ottawa, ON
(613) 238-8210

Tuesdays: 11:00 am - 5:30 pm(Last walk-in session is at 4:00 pm)

Services available in:
Cantonese, English, Mandarin

South East Ottawa Community Health Centre

1355 Bank Street, 6th floor
1355, rue Bank, Ottawa, ON
(613) 737-5115

Tuesdays: 11:30 am - 6:00 pm(Last walk-in session is at 4:30 pm)

Services available in:
Arabic, English, Somali

Family Services Ottawa

312 Parkdale Avenue
312 avenue Parkdale, Ottawa, ON
(613) 725-3601

Tuesdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Saturdays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)

Services available in:

Jewish Family Services of Ottawa

300-2255 Carling Avenue
300-2255 avenue Carling, Ottawa, ON
(613) 722-2225

Wednesdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Sundays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)

Services available in:

Ottawa Community Immigrant Services Organization (OCISO)

959 Wellington St W
959 rue Wellington Ouest, Ottawa, ON
(613) 725-0202

Thursdays: 11:00 am - 5:00 pm(Last walk-in session is at 3:30 pm)

Services available in:
Arabic, English

Counselling and Support Services of Stormont,
Dundas & Glengarry

26 Montreal Road,
Cornwall, ON
26 rue Montréal, Cornwall, ON
(613) 932-4610 ext. 24807

Thursdays: 1:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Services available in:

CFS | SFC Ottawa

310 Olmstead Road
310 chemin Olmstead, Ottawa, ON
(613) 233-8478

Thursdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Fridays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)

Services available in:
English, French

For all other inquiries please contact Mirjana Pobric, Coordinator EMAIL

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This service is available to our community thanks to funding from Champlain LHINS (Ontario Ministry of Health and Long Term Care).