What We Offer
Support for Life’s Challenges
Free Counselling Services
No Appointment Necessary
Trained Professional Counsellors
No referral is required for the Walk-In Counselling Clinic. You will be assisted, with no appointment, on a first-come, first-serve basis during our Walk-In Counselling Clinic hours. The Walk-In Counselling Clinic is open to Ontario residents within the greater Champlain region.
The Walk-in Counselling Clinic offers counselling services in English, French, Arabic, Spanish, Somali, Cantonese and Mandarin at a variety of different locations. Clinic hours are available at different locations throughout the week, including evenings and weekends.
For more information or to inquire about Clinic hours and language availability, please contact The Walk-in Counselling Clinic locations below.
Who This Service Is For
The Walk-In Counselling Clinic provides immediate counselling services to individuals, couples, and families. The walk-in sessions are free to all members of the community, with no restrictions based on age or location/address and no need for an appointment.
Focusing on your strengths, we offer professional counselling services to assist with a wide variety of issues that may include, but are not limited to:
Mental Health Concerns
Alcohol and Drug Use
Personal or Job-Related Stress
Family Conflict / Transitions
Separation and Loss
Gender Identity and Gender Expression
Intimate Partner Violence or Domestic Violence
Adjusting to Life in Canada
Other Life Challenges/ Concerns
What to Expect
The Walk-In Counselling Clinic offers confidential, single-session counselling services on a first come, first served basis. When clients arrive at one of our clinic locations, we aim to have them seen as quickly as possible.
Counselling sessions are approximately 1.5 hours in length. Though clients are sometimes referred to other services, in many cases a single concentrated visit is all that is required.
The focus of the session is determined by each client’s unique needs. Whether coping with a stressful situation, enquiring about services, or looking for an understanding and non-judgmental ear, our counsellors are trained to help clients address what is most important to them.
Our experienced counsellors help clients identify issues, recognize and build on their own strengths and abilities, and where appropriate help them develop strategies to address their concerns.
North Renfrew Family Services
Wednesdays: 1:00 pm - 6:00 pm(Last walk-in session is at 4:30 pm)Services available in:
Somerset West Community Health Centre
Tuesdays: 11:00 am - 5:30 pm(Last walk-in session is at 4:00 pm)Services available in:
Cantonese, English, Mandarin
South-East Ottawa Community Health Centre
Tuesdays: 11:30 am - 6:00 pm(Last walk-in session is at 4:30 pm)Services available in:
Arabic, English, Somali, Spanish
Family Services Ottawa
Tuesdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)
Saturdays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)Services available in:
Jewish Family Services of Ottawa
Wednesdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)
Sundays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)Services available in:
Ottawa Community Immigrant Services Organization (OCISO)
Thursdays: 11:00 am - 5:00 pm(Last walk-in session is at 3:30 pm)Services available in:
Counselling and Support Services of Stormont, Dundas & Glengarry
Thursdays: 1:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)Services available in:
For all other inquiries please contact Mirjana Pobric, Coordinator EMAIL