DO YOU NEED SOMEONE TO TALK TO?

What We Offer

Support for Life’s Challenges
Free Counselling Services
No Appointment Necessary
Trained Professional Counsellors

No referral is required for the Walk-In Counselling Clinic. You will be assisted, with no appointment, on a first-come, first-serve basis during our Walk-In Counselling Clinic hours. The Walk-In Counselling Clinic is open to Ontario residents within the greater Champlain region.

The Walk-in Counselling Clinic offers counselling services in English, French, Arabic, Spanish, Somali, Cantonese and Mandarin at a variety of different locations. Clinic hours are available at different locations throughout the week, including evenings and weekends.

For more information or to inquire about Clinic hours and language availability, please contact The Walk-in Counselling Clinic locations below.

Who This Service Is For

The Walk-In Counselling Clinic provides immediate counselling services to individuals, couples, and families. The walk-in sessions are free to all members of the community, with no restrictions based on age or location/address and no need for an appointment.

Focusing on your strengths, we offer professional counselling services to assist with a wide variety of issues that may include, but are not limited to:

Depression
Anxiety
Relationship Issues
Mental Health Concerns
Alcohol and Drug Use
Personal or Job-Related Stress
Anger Management
Trauma
Family Conflict / Transitions
Separation and Loss
Parenting
Sexuality/Intimacy
Gender Identity and Gender Expression
Intimate Partner Violence or Domestic Violence
Sexual Abuse
Adjusting to Life in Canada
Self-Esteem/Self-Image
Other Life Challenges/ Concerns

What to Expect

The Walk-In Counselling Clinic offers confidential, single-session counselling services on a first come, first served basis. When clients arrive at one of our clinic locations, we aim to have them seen as quickly as possible.

Counselling sessions are approximately 1.5 hours in length. Though clients are sometimes referred to other services, in many cases a single concentrated visit is all that is required.

The focus of the session is determined by each client’s unique needs. Whether coping with a stressful situation, enquiring about services, or looking for an understanding and non-judgmental ear, our counsellors are trained to help clients address what is most important to them.

Our experienced counsellors help clients identify issues, recognize and build on their own strengths and abilities, and where appropriate help them develop strategies to address their concerns.

Locations/Contact

CFS | SFC Ottawa

On-site and Virtual Sessions

310 Olmstead Street, Ottawa
View On Google Map > 613-233-8478 www.cfsottawa.ca

Thursdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Fridays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)

Services available in:
English, French

Family Services Ottawa

On-site and Virtual Sessions

312 Parkdale Avenue, Ottawa
View On Google Map > 613) 725-3601 www.familyservicesottawa.org

Tuesdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Saturdays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)

Services available in:
English

JFS Ottawa

On-site and Virtual Sessions

301-2255 Carling Avenue, Ottawa
View On Google Map > 613-722-2225 www.jfsottawa.com

Wednesdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Sundays: 12:00 pm - 5:00 pm(Last walk-in session is at 3:30 pm)

Services available in:
English

Somerset West CHC

On-site and Virtual Sessions

55 Eccles Street, Ottawa
View On Google Map > 613-238-8210 www.swchc.on.ca

Tuesdays: 12:00 pm - 6:30 pm(Last walk-in session is at 5:00 pm)

Services available in:
English, Mandarin

South-East Ottawa CHC

1355 Bank Street, 6th floor
Ottawa, ON
View On Google Map > 613-737-5115 www.seochc.on.ca

Tuesdays: 12:00 pm - 6:30 pm(Last walk-in session is at 5:00 pm)

Services available in:
Arabic, English, Spanish

Centretown CHC

420 Cooper Street
Ottawa, ON
View On Google Map > 613-233-4443 ext. 2109 www.centretownchc.org

Wednesdays: 12:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)


North Renfrew Family Services

On-site and Virtual Sessions

109 Banting Drive, Deep River
View On Google Map > 613-584-3358 www.nrfs.ca

Wednesdays: 1:00 pm - 6:00 pm(Last walk-in session is at 4:30 pm)

Services available in:
English

Renfrew County

Available by Video
or Telephone
View On Google Map > 1-844-441-0981 bit.ly

Thursdays: 11:30 am - 6:00 pm(Last walk-in session is at 4:30 pm)

Services available in:
English

Inspire – Community Support Services

26 Montreal Road, Cornwall
View On Google Map > 613-932-4610 www.inspire-sdg.ca

Thursdays: 1:00 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Services available in:
English

Nepean, Rideau & Osgoode Community Resource Centre

On-site and Virtual Sessions

240-1547 Merivale Rd, Ottawa
Emerald Plaza
View On Google Map > 613-596-5626 www.nrocrc.org

Thursdays: 1:30 pm - 8:00 pm(Last walk-in session is at 6:30 pm)

Services available in:
Arabic, English

For all other inquiries please contact Mirjana Pobric, Coordinator EMAIL

This service is available to our community thanks to funding from Champlain LHINS (Ontario Ministry of Health and Long Term Care).